Getting a mention on social media is only half the win. Real engagement happens when we respond. This was Sabreen’s philosophy going into this shift in mentality for Rosalind Franklin University of Medicine and Science. As the sole social media manager for the university, she decided to devote at least as much time to social listening (and responding, and reposting) as content creation. The results have been incredible for RFU: In under one year, their mentions have gone from 600 to 7,200 (that’s over 1,000% increase), and the number of people engaging on social (aka unique authors) from 170 to 1,600. Want to reach more people on social? Rebalance your listening to posting ratio and get these astonishing results.
Guest Name: Sabreen Alfadel
Guest Social: https://www.linkedin.com/in/sabreen-alfadel/
Guest Bio: Sabreen Alfadel is the Digital Communications Specialist with the Division of Marketing and Brand Management at Rosalind Franklin University of Medicine and Science, where she’s responsible for establishing and executing a strategy for the university’s social media channels. She specializes in content development for social media efforts and initiatives, actively engages in online conversations with prospective students, enjoys building connections around campus, and takes pride in revealing the university’s tight-knit community across social platforms. In Sabreen’s free time, she likes to attend concerts, cook, travel and discover new restaurants.